Privacy Policy

Zanel EPIs de Raspa e Vaqueta is an industry committed to the privacy of its customers and website visitors. Therefore, even though we are physically located in Brazil, we have decided to comply with the LGPD in order to safeguard their rights.

Therefore, we explicitly state in this Privacy Policy the terms regarding the collection, storage and use of your personal data, whether you are a Customer or just a Visitor. To this end, we ask that you read this information very carefully before continuing to browse or register on our Website, Forms or Landing Pages.

1) Collection of personal data

Often, for the perfect performance of our relationship, we will need to collect some personal information, such as:

• • Personal data – used to identify you, such as your name, surname, email address, telephone number and professional data (position and company, for example);

• • Marketing data – used for communication between our company and you, such as your name and email address, as well as your contact preferences;

• • Registration data – whenever you wish to register on one of our forms, whether in order to participate in an event (physical or online), in exchange for some educational material or even a contact form. All information provided in these cases is included here;

• • Feedback data – includes reviews, testimonials and comments about our products or services.

It is important to clarify that, before providing any of this data, you need to understand and expressly agree to the collection and storage of your data. By browsing this website, making your data available, subscribing to our newsletter and/or providing a login and password, you expressly agree to the terms and conditions of this Privacy Policy and to the collection and processing of data by Zanel EPIs de Raspa e Vaqueta. We also remind you that, by providing us with your data, you are responsible for its veracity and that false or incomplete information constitutes a crime.

2) Data Controller (Data Protection Law)

During the storage period by Zanel EPIs de Raspa e Vaqueta, there will be an exclusive data controller, under the terms of art. 41 of the Data Protection Law. This person will be responsible for the data, should it be necessary to present it to the competent authority.

Contact details: Alessandro Perim

E-mail: alessandro@agenciacomunica360.com.br

Phone numbers: (11) 5011.5486 or 9 8746.8442

3) Collection of browsing and location data

In order to improve the quality of your experience as a user when accessing our page, we will often need to collect, through some cookies,

• • Browsing data – such as IP address, type, functionality and language of the browser, as well as the operating system, pages visited, bytes transferred, links and files accessed, in addition to date and time;

• • Location data – geolocation data may be collected with prior authorization.

For further information, see our Cookies Policy.

4) Data collection by third parties

The Marco Civil na Internet defines as personal data any and all information contained in social networks that we may use in order to improve your experience on our pages.

5) Use of collected data

We may use the information collected to:

• • provide efficient, secure and agile services;

• • improve our business, customizing our services and pages to your preferences;

• • improve our marketing strategies, facilitating the dissemination of offers, events and news;

• • research and analysis of consumer information that helps us offer new products and services;

• • prevent fraud or intellectual property violations.

We clarify that, at any time, you can unsubscribe from any of our marketing campaigns using the link contained, visibly, in all of our emails.

We also remind you that data such as login and password are confidential and that it is the User’s duty to ensure their confidentiality.

6) Storage and protection of collected data

The storage of collected data may vary according to the information collected and the purpose of its processing:

• • Personal data – collected for the provision of services, are stored for as long as you are a customer of the company;

• • Marketing data – remain in our systems until you choose to cancel receiving our campaigns;

• • Other information is archived for as long as necessary for the processing of this data, and is deleted immediately afterwards.

All information collected is stored in secure and accredited databases, ensuring your privacy.

7) Disclosure of collected data to third parties

In some cases, we will need to share the information collected in order to perform or improve the services provided. Therefore, the following may also have access to this data:

• • Partner companies;

• • Service providers;

• • Government entities;

• • Transportation or postal service companies.

We also inform you that the confidentiality of your data is also required of our partners and service providers.

8) Deletion or change of data provided

You may request the change or deletion of your registration/personal data from our system at any time. This request must be made within a maximum period of 5 days. Access data may be discarded after 180 days.

9) Changes to this Privacy Policy

This Privacy Policy may be subject to changes in order to improve our terms and provide greater transparency to our customers and visitors.

If you have any questions about our Privacy Policy, please contact us by email at contato@dev.zanel.com.br.

Last updated on August 19, 2021.

Zanel EPIs de Raspa e Vaqueta